1. What types of corporate giveaways do you offer?

We offer a wide range of customizable items including leather goods, tech accessories, tumblers, bags, notebooks, and desk essentials. If you’re looking for something specific, feel free to inquire—we also accommodate special sourcing requests.

2. DO YOU HAVE COMPLETE BUSINESS REQUIREMENTS?

Yes, Gloss Enterprises is a duly registered business entity. We possess all the necessary documents, including our DTI Certificate, Mayor’s Permit, BIR Certificate of Registration (Form 2303), and we are VAT-registered. We are also a registered Red Member of PhilGEPS (Philippine Government Electronic Procurement System), compliant with public procurement standards.

3. IS THERE A MINIMUM ORDER QUANTITY (MOQ)?

Yes, our MOQ depends on the item. Most of our products start at a minimum of 50 to 100 pieces. Custom-made items may have higher MOQs due to production setup requirements.

4. HOW CAN I REQUEST A QUOTATION?

You may request a quote through any of the following options:

1. Via Website: Browse our product catalog, click “Add Quote” on your selected items, then proceed to “Finalize Quote List” to submit your request.

2. Via Email or Call: Send your inquiry to info@glossenterprises.com or call us at 0908 821 0238.
   
3. Via Contact Form: Visit our Contact Us page and fill out the inquiry form.

5. WHAT’S THE LEAD TIME FOR PRODUCTION?

Production lead time typically ranges from 2 to 8 weeks, depending on the complexity of the item and quantity. Rush orders may be accommodated depending on our production schedule

6. DO YOU PROVIDE SAMPLES?

Yes, we can provide product samples upon request. Charges may apply depending on the item and customization needed. Sample fees are deductible once the final order is confirmed.

7. CAN I CUSTOMIZE THE DESIGN OR PACKAGING?

Absolutely! Most of our items can be customized with your logo, color scheme, and packaging preferences. We’ll send a layout for your approval before production begins.

8. WHAT ARE YOUR PAYMENT TERMS?

We require a 50% down payment to begin production. The balance must be paid in full before delivery. Payment options will be indicated in your quotation.

9.  Do you deliver nationwide?

Yes, we offer door-to-door delivery across Metro Manila and nationwide via our trusted courier partners. Delivery fees may apply depending on the location and order size.

10. WHAT HAPPENS IF I RECEIVE DEFECTIVE ITEMS?

We offer a 30-day quality guarantee. If you receive any defective or damaged items, we will repair or replace them within 30 days from delivery.

11. DO YOU ACCOMMODATE RUSH OR SAME-DAY ORDERS?

We do our best to accommodate urgent requests, but availability depends on current production capacity and the item required. Please contact us directly for time-sensitive orders.